Shipping policy
Shipping Policy
Processing Time All orders are processed and shipped within 1-3 business days after payment confirmation. Processing times may be extended during holidays.
Shipping Time
- Standard International Shipping: 7-15 business days
- Express International Shipping: 3-7 business days
Actual delivery times may vary depending on the destination country/region and customs clearance.
Shipping Costs Shipping costs are automatically calculated and displayed at checkout based on the order weight, dimensions, and destination.
Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package in real time through the relevant carrier's website.
Customs & Duties International orders may be subject to import taxes, duties, and other fees upon arrival. These charges are the responsibility of the buyer and are not included in the product price or shipping cost.
Shipping Delays We are not responsible for delays caused by customs processing, severe weather conditions, or other circumstances beyond our control.
Incorrect Address Please ensure that your shipping address is accurate before placing your order. Any costs incurred due to returned or re-shipped packages as a result of an incorrect address will be the buyer's responsibility.
Lost or Damaged Packages If your package is lost or damaged during transit, please contact us within 7 days of the expected delivery date. We will do our best to assist you in resolving the issue.